Service 02
AI agents for phone, chat and email
Agents that answer your calls, website chats and inbox the way your best person would. They answer questions, qualify, book and hand off, in your customer's language, around the clock.
Three agents
One for each way customers reach you.
Phone agent
Answers every call, or only the ones you miss and the ones after hours.
- Books routine work into your calendar
- Puts real emergencies straight through to you
- Up to three languages of your choice
- You keep your phone number
- A summary of every call, in English
Website chat & voice
A chat window on your site that visitors can type or talk to, right in the browser.
- Answers from information you approve
- Turns visitors into booked calls and callbacks
- Hands urgent requests to a person
- The "Ask Claire" button on this site is one
Inbox agent
Sorts incoming mail, flags what needs you, and drafts the replies.
- Sorts leads, clients, vendors and junk
- Rescues real leads from the spam folder
- Drafts replies for you to approve
- Never sends on its own unless you set it to
Hear one now.
Our demo line answers as a sample heating and plumbing company. Try to book a job, ask about prices, or report a burst pipe. Try it in Spanish, too.
What a missed call costs
Run your own numbers.
Put in your own figures. The examples are only a starting point.
Missed calls × share who would book × average job, over 52 weeks. It leaves out repeat business and referrals.
Kept sharp
Reviewed every month.
Most AI receptionists are set up once and left alone. Ours get reviewed.
- It only says what you've approved. When it doesn't know, it takes a message instead of guessing.
- Every call is logged, so you can see exactly what was said.
- We review its calls every month, fix what it got wrong, and send you a plain written report.
- Texting (confirmations, reminders, missed-call text-back) is added once the phone carriers approve your registration, which we handle.
Questions
Questions
Will callers know it's AI?
If a caller asks, it says so. We set how it introduces itself, what it sounds like and what it says, and you approve all of it before it goes live. Calls are recorded with notice, as Connecticut law requires.
Can it transfer a call to a person?
Yes. You decide what counts as urgent, and those calls go straight through to you or whoever is on call. Everything else is booked or taken as a message.
Do I keep my phone number?
Yes. In most setups your calls forward to the agent only when you don't pick up, or after hours. Your number, your customers.
Which languages does it speak?
Up to three languages of your choice, such as English, Spanish and Portuguese. Call summaries come to you in English, with a note when a caller should be called back in their language.
How long does setup take?
Most phone agents are live in about two weeks. Texting takes as long as the carriers need to approve it, usually a few days to a few weeks.
Related
Other services
Automation & integrations
Connect the systems that don't talk to each other, and let the routine work run itself.
- Reconciliation between systems
- Billing and invoicing on schedule
- Data moved between apps, no copy-paste
Back-office & reporting
The daily numbers, alerts and approvals your team chases by hand, delivered on time without anyone chasing them.
- Daily reports in your inbox
- Alerts when something looks off
- Approvals before anything goes out
Your business never clocks out.
Tell us how your business runs. A short questionnaire, then a written plan and a fixed price.
Free, by phone, no obligation. We call you at the time you pick.